Capability catalogue
ASAMIA voice · Communication
Human call transfer
Human call transfer forms part of ASAMIA voice. Voice conversations with transcription, multilingual speech and interruption handling.
Documented capability
Technical requirements
- 01
An authorised audio route and supported media format
- 02
Language, pronunciation and interruption settings
- 03
Recording consent, transfer destination and session timeouts
- 04
Define the inputs, expected output and acceptance checks for human call transfer.
Functional specification
Speech recognition, synthesis, translation, speaker separation, turn detection and media transport are separate parts of a voice configuration. Latency is measured end to end for each deployment.
Operating controls
The sample workspace does not open a microphone, place calls or generate audio. Recording and speech rights require consent.
Real-time voice & speech