Give your business a voice that can act.

Create voice experiences that answer questions, capture information and move authorised work forward. Connect the conversation to the customer record and the next business action.

Built for the whole conversation

Configure greetings, interruption handling, pronunciation, silence handling, transfers and fallback behaviour. Make it easy for a caller to request a person. Live captions and transcripts help your team review what was understood.

A number for the role

Assign eligible SAMs a dedicated telephone number, or route a shared business number to the right team member. Where available, choose numbers inside ASAMIA after reviewing regional requirements and charges.

Language belongs in the workflow

Use speech recognition, translation and speech output on supported routes. Select the languages required for the job and test names, accents and industry terminology before launch.

Train and manage by voice

“Show me today’s missed enquiries.” “Change tomorrow’s appointment availability.” “Draft a follow-up for this customer.” Sensitive changes follow the same authorisation rules as the web console.

See a voice workflow

ASAMIA capability catalogue

Explore the capabilities.

Technical requirements, operating controls and workspace availability for every documented capability, organised by ASAMIA product family.

Explore admin controls

Communication · ASAMIA

Real-time voice & speech

ASAMIA voice

Voice conversations with transcription, multilingual speech and interruption handling.

16 capabilities · View specifications

Speech recognition, synthesis, translation, speaker separation, turn detection and media transport are separate parts of a voice configuration. Latency is measured end to end for each deployment.

Production boundary

The sample workspace does not open a microphone, place calls or generate audio. Recording and speech rights require consent.

Communication · ASAMIA

Agent phone, email & channels

ASAMIA communications

Dedicated communication identities with reviewed channel permissions.

12 capabilities · View specifications

Phone routing, email identities, verified domains, delivery events and human handovers are configured per SAM and communication channel.

Production boundary

The sample workspace does not purchase numbers, create mailboxes or send real messages. Opt-out and regional rules apply.

Explore all 237 catalogue capabilities

SAM · Super Agent Model

A conversation. A captured opportunity.

A custom role with your knowledge, a professional voice and clear authority — built to keep enquiries and work moving.

Meet the Super Agent Model

A warm first impression

Capture the enquiry while your team stays focused on the customer or job in front of them.

An after-hours front desk

Collect overnight enquiries for the next working day; route urgent requests to a named person rather than leaving them in voicemail.

Know what happened

Review the request before calling back, with useful job details and a clear next action instead of scattered notes.

One role, connected conversations

Plan consistent service across WhatsApp, Instagram, Messenger, web chat, SMS, email, Zoom and Teams using authorised connections.

Capabilities are scoped and tested for your deployment; the workspace demonstrates sample business actions.

Build the team your business needs next.

Bring one process or your wider operating plan. We’ll help you map the roles, connections and controls for an ASAMIA deployment.

Meet SAM · Super Agent Model

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