A warm first impression
Capture the enquiry while your team stays focused on the customer or job in front of them.
Solutions
Proposed capabilitiesBuild around the way your business works.
Start with the responsibilities that consume attention every day. Choose a workflow, define success and build a team around it.
Service businesses
Keep enquiries, bookings, quotes and follow-up connected. A Receptionist captures the request, a Scheduling Coordinator finds the right appointment and an Operations Manager watches the handover. Start with enquiry-to-booking.
Sales-led businesses
Coordinate prospect research, approved outreach, meeting preparation and pipeline administration. SDRs and Business Development Managers share context while the Sales Manager monitors next actions. Start with qualified lead-to-meeting.
Customer support teams
Answer from approved knowledge, capture complete tickets and carry out permitted service actions. Escalate unfamiliar or sensitive cases with the conversation and supporting information attached. Start with first response and triage.
Property and field services
Collect requests, arrange visits and keep customers updated. Supported image or camera workflows can add visual context when a customer or field worker chooses to share it. Start with request-to-dispatch.
Multi-location organisations
Share standards while keeping location-specific access, schedules and routing. Monitor exceptions centrally and let each location retain its operating context. Start with consistent enquiry handling.
Professional and regulated services
Use SAMs for approved administrative workflows, document preparation and scheduling. Professional judgement, regulated decisions and sensitive data processing require designated controls and human responsibility. Start with a scoped deployment review.
ASAMIA capability catalogue
Explore the capabilities.
Technical requirements, operating controls and workspace availability for every documented capability, organised by ASAMIA product family.
Operations · ASAMIARole Architect & team deployment
ASAMIA BuildLabDescribe a job, design a SAM and review the team configuration.
Michael recommends catalogue roles and drafts editable workflows using live AI. Role comparison and paused sample-team setup are available in the workspace.
- Business-language role design
- AI role recommendation
- Editable tailored workflow drafts
- Responsibilities and knowledge setup
- Granular tool permissions
- Approval-rule design
- Voice-guided setup planning
- Multi-role team templates
- Role comparison
- Scenario testing
- Human training feedback
- Deployment readiness checklist
- Version and rollback planning
- Production release approval
Production boundary
Deployment controls stop at a sample readiness review. Workflow execution, voice provisioning and production release are not performed.
SAM · Super Agent Model
First impressions matter. So does the follow-through.
A custom role with your knowledge, a professional voice and clear authority — built to keep enquiries and work moving.
Turn enquiries into next steps
Capture location, job details and availability, then prepare a booking your team can confirm, reschedule or decline.
Continue the conversation
Retrieve relevant customer context so callers need not start from scratch, within your access and retention rules.
Work on your terms
Separate sales calls from genuine jobs, prioritise follow-ups and keep sensitive commitments with the person responsible.
Capabilities are scoped and tested for your deployment; the workspace demonstrates sample business actions.
Build the team your business needs next.
Bring one process or your wider operating plan. We’ll help you map the roles, connections and controls for an ASAMIA deployment.
Meet SAM · Super Agent Model