Meet your Social Media Manager SAM
Maintain an organised publishing and response workflow.
Configure this SAM around your business procedures, approved knowledge and connected tools. Start with a focused workflow and expand its responsibilities as the results justify it.
Design this SAMProposed capabilities
How this SAM helps
Plan → draft → approve → schedule → review
Knowledge it needs
Add the procedures, examples and exceptions relevant to this role. Assign an owner to keep that guidance current.
You set the authority
Publication and sensitive replies follow policy
Track the result
Approved posts delivered
Channels and tools this SAM can use
Reach this SAM — and let it reach your customers and team — through the channels you switch on. Access is scoped to the role and the actions you authorise.
- ASAMIA web chatText and attachments
- ASAMIA role inboxAgent email identity
- ASAMIA emailSending and inbound routing
- ASAMIA customer portalAuthenticated customer conversations
- SlackWorkspace messaging
- Microsoft Teams chatWorkspace messaging
- SMSText messaging
- WhatsApp Business messagingMessages and templates
- Facebook MessengerBusiness messaging
- Instagram business DMsBusiness messaging
- TelegramBot messaging
- Zoom meetingsMeeting participation
- Microsoft Teams meetingsMeeting participation
- Google MeetMeeting participation
- Slack HuddlesMeeting audio
- ASAMIA browser avatarInteractive video presentation
- Discord textCommunity messaging
- Discord voiceCommunity audio
- Twitch chatLive audience messaging
- LinkedIn through ASAMIASupported prospecting steps
- PSTN telephoneInbound/outbound calls
- ASAMIA browser voiceWeb voice
- WhatsApp business callingVoice calling
- Custom REST / webhook endpointApplication events and commands
Build the team your business needs next.
Bring one process or your wider operating plan. We’ll help you map the roles, connections and controls for an ASAMIA deployment.
Meet SAM · Super Agent Model