A warm first impression
Capture the enquiry while your team stays focused on the customer or job in front of them.
Knowledge and memory
Proposed capabilitiesGive your team business knowledge it can use responsibly.
Connect approved documents, procedures and customer context to the roles that need them. Build continuity across tasks without making every piece of information available to every agent.
Find the relevant context
Search across authorised sources and bring relevant information into a task. Show source references where available and flag missing or conflicting guidance.
Remember what should persist
Distinguish temporary conversation context from longer-term business memory. Review stored information, correct errors and apply retention and deletion policies.
Turn experience into reviewed improvements
A SAM can propose a reusable skill or a better workflow after a task. Test the proposal, inspect the changes and approve the version before production use.
ASAMIA capability catalogue
Explore the capabilities.
Technical requirements, operating controls and workspace availability for every documented capability, organised by ASAMIA product family.
Intelligence · ASAMIALearning & skill development
ASAMIA learningCapture feedback and develop reusable, owner-reviewed procedures.
Task feedback, skill versions, evaluation cases and rollback records support a controlled improvement cycle.
- Task routing between agent runtimes
- Reusable learned skills
- Operator-reviewed skill promotion
- Feedback capture
- Task-specific skill selection
- Skill evaluation and rollback
- Procedure improvement proposals
- Scheduled learning review
Production boundary
New skills cannot expand access or change consequential behaviour without review.
Intelligence · ASAMIAKnowledge & memory
ASAMIA knowledgeRetrieve approved business knowledge with role-scoped memory.
Document indexing, lexical and semantic retrieval, citations, retention and correction policies define the knowledge layer. Retrieval capacity is distinct from a native model context window.
- Document indexing
- Hybrid lexical and semantic search
- Retrieval reranking
- Role-scoped memory
- Business procedure recall
- Conversation summary memory
- Owner-approved memory updates
- Memory correction and deletion
- Retention policy design
- Source citation tracking
- Knowledge freshness review
- Retrieval evaluation
Production boundary
Production memory requires source ownership, access rules, deletion controls and tested retrieval quality.
SAM · Super Agent Model
First impressions matter. So does the follow-through.
A custom role with your knowledge, a professional voice and clear authority — built to keep enquiries and work moving.
Turn enquiries into next steps
Capture location, job details and availability, then prepare a booking your team can confirm, reschedule or decline.
Continue the conversation
Retrieve relevant customer context so callers need not start from scratch, within your access and retention rules.
Work on your terms
Separate sales calls from genuine jobs, prioritise follow-ups and keep sensitive commitments with the person responsible.
Capabilities are scoped and tested for your deployment; the workspace demonstrates sample business actions.
Build the team your business needs next.
Bring one process or your wider operating plan. We’ll help you map the roles, connections and controls for an ASAMIA deployment.
Meet SAM · Super Agent Model