Capability catalogue
ASAMIA Business Suite · Business Suite
Voice AI evaluation
Voice AI evaluation forms part of ASAMIA Business Suite. Organise customer relationships from first enquiry through retention.
Documented capability
Technical requirements
- 01
Authorised customer workspace and field mappings
- 02
Pipeline stages, record ownership and duplicate rules
- 03
Approved triggers, write scopes and customer handovers
- 04
Define the inputs, expected output and acceptance checks for voice ai evaluation.
- 05
Record participant consent and usage rights; provide an immediate stop and accessible fallback.
Functional specification
Customer records, pipelines, unified conversations, calendars, field mappings and workflow triggers define customer operations.
Operating controls
Customer writes and outreach require authorised connections and approved policies; sample records do not update external systems.
CRM & customer operations