A warm first impression
Capture the enquiry while your team stays focused on the customer or job in front of them.
Business Suite
Proposed capabilitiesThe business tools your SAMs can put to work.
Bring customer relationships, marketing and revenue operations into an ASAMIA workspace. Your System Design SAM helps turn a spoken business requirement into a configuration you can review.
Relationships with context
Keep customer records, conversations, appointments and opportunities connected. Organise segments, route enquiries and give each role access to the information it needs.
From attention to appointment
Create websites, landing pages and funnels. Capture enquiries through forms, surveys and quizzes. Connect booking and follow-up to a defined customer journey.
Marketing with a steady rhythm
Plan newsletters, social content and reactivation campaigns. Prepare drafts, review them and schedule approved communication. Keep preferences and suppression rules consistent across the journey.
A connected path to revenue
Prepare proposals and invoices, collect payments through configured providers and follow up the next action. Financial commitments stay within the authority you set.
Learning, community and reputation
Create training experiences, product showrooms and customer communities. Gather feedback, manage review responses and help customers get more value from your business.
Configure through conversation
“Build a service-enquiry form, create a booking calendar and draft a three-message follow-up. Show me the journey before it goes live.”
Designed around your business
The System Design SAM presents the proposed configuration, flags missing details and asks for approval where needed.
Designed around your business
CRM and pipelines; unified conversations; calendars; workflow automation; websites and funnels; domain management; forms, surveys and quizzes; email and SMS marketing; calling; social publishing; ad management; prospecting; invoices and payments; dashboards; courses; communities; APIs. Optional scope includes branded portal/mobile apps, listings, dedicated email IPs, WordPress hosting, SEO and agency provisioning. Entitlements and charges vary.
Designed around your business
Capture: landing pages, webinar funnels, chat widgets, call tracking, social enquiries, missed-call replies, QR capture and business-card scanning.
Designed around your business
Nurture: smart lists, lead scoring, reminders, snippets, triggered follow-up and AI-assisted content.
Designed around your business
Convert: estimates, proposals, order forms, upsells, downsells, paid bookings, memberships, payment links, text-to-pay and tap-to-pay.
Designed around your business
Retain: review requests and replies, review widgets, video feedback, referral/affiliate management, gift cards, loyalty and reactivation campaigns.
Designed around your business
Structure: custom objects, fields and relationships for business-specific records, linked to forms, workflows and reporting.
Designed around your business
Agreements: reusable proposals, contracts and estimates, electronic-signature workflows, document status tracking and approved automated document delivery.
Designed around your business
Commerce: online storefronts, product presentation, checkout, payment collection and order management.
Designed around your business
AI assistance: configured website/funnel creation, content drafting, conversation handling, voice and review replies. ASAMIA chooses which engine owns each task, so built-in suite AI and SAM workflows do not send competing responses. AI modules, usage and specific builder capabilities depend on the selected plan and provider.
ASAMIA capability catalogue
Explore the capabilities.
Technical requirements, operating controls and workspace availability for every documented capability, organised by ASAMIA product family.
Business Suite · ASAMIACRM & customer operations
ASAMIA Business SuiteOrganise customer relationships from first enquiry through retention.
Customer records, pipelines, unified conversations, calendars, field mappings and workflow triggers define customer operations.
- Contacts and customer records
- Pipeline and opportunity stages
- Contact tags and smart lists
- Lead qualification
- Unified customer conversations
- Email and SMS marketing
- Inbound and outbound calling
- Booking calendars
- Appointment reminders
- Workflow triggers and actions
- Task assignment and follow-ups
- Customer lifecycle automations
- Custom fields and records
- Customer handover context
- Company record management
- Round-robin appointment routing
- Multiple booking calendars
- Call tracking and IVR planning
- Visual automation builder
- Webhook and internal notification steps
- Conversation AI evaluation
- Voice AI evaluation
Production boundary
Customer writes and outreach require authorised connections and approved policies; sample records do not update external systems.
Business Suite · ASAMIAMarketing, sites & reputation
ASAMIA marketingBuild customer journeys across pages, campaigns, social content and reputation.
Website and funnel configuration, forms, segmentation, scheduling, attribution and review rules define a marketing workflow.
- Website and landing-page builder
- Sales funnel builder
- Domain management
- AI website and funnel assistance
- Forms and lead capture
- Surveys and quizzes
- Newsletter drafts and campaigns
- Email segmentation
- Social content calendar
- Social post scheduling
- Social message management
- Review request campaigns
- Reputation monitoring
- Ad management
- Prospecting tools
- Campaign attribution reporting
- Drag-and-drop email builder
- Email template library
- AI content and image assistance
- AI review-response drafts
- Advertising attribution dashboards
- Online listings add-on review
- Optional SEO and WordPress hosting review
Production boundary
Publication requires an authorised destination and human approval. The sample workspace does not publish campaigns.
Business Suite · ASAMIACommerce, learning & agency operations
ASAMIA commerceCoordinate transactions, courses, communities and managed workspaces.
Products, order schemas, invoice rules, payment authorisation, access entitlements and workspace permissions define commerce operations.
- Payments and invoices
- Payment service integrations
- Products and order management
- Subscription billing review
- Estimates and proposal workflows
- Course and membership spaces
- Communities and client portals
- Training showroom content
- Custom dashboards and reporting
- User and agent reporting
- Agency sub-account management
- SaaS-mode provisioning
- Phone and email rebilling
- White-label mobile app planning
- Optional premium services review
- Text-to-pay workflows
- Estimates and proposal review
- Subscription lifecycle management
- Branded client portal app planning
- Automated sub-account creation
Production boundary
The sample workspace does not collect payments, enrol subscribers, publish courses or provision production accounts.
Business Suite · ASAMIAOutbound sales engagement
ASAMIA outboundPrepare personalised prospecting sequences and coordinated follow-up.
Audience rules, personalisation, conditional sequences, reply handling, suppression lists and event mappings define outbound engagement.
- Email sequence drafts
- LinkedIn connection steps
- LinkedIn message steps
- LinkedIn voice-note evaluation
- Phone-call tasks
- WhatsApp outreach evaluation
- Personalisation variables
- Conditional follow-up steps
- Lead database evaluation
- Email and phone enrichment
- Email verification
- Deliverability and warm-up review
- Campaign scheduling
- Reply handling and stop rules
- Campaign analytics
- CRM synchronisation review
- REST API and webhooks
- Team campaign review
- Liquid template variables
- Behaviour-based sequence branching
- Lead-data branching rules
- Sending-account health monitoring
- Custom tracking-domain review
- ASAMIA deliverability evaluation
- Unified outbound inbox
- Multiple sending-account management
- Team permissions and agency review
- Developer MCP server evaluation
Production boundary
The sample workspace does not run campaigns. Contact rights, platform policies, send limits and human approval apply.
SAM · Super Agent Model
First impressions matter. So does the follow-through.
A custom role with your knowledge, a professional voice and clear authority — built to keep enquiries and work moving.
Turn enquiries into next steps
Capture location, job details and availability, then prepare a booking your team can confirm, reschedule or decline.
Continue the conversation
Retrieve relevant customer context so callers need not start from scratch, within your access and retention rules.
Work on your terms
Separate sales calls from genuine jobs, prioritise follow-ups and keep sensitive commitments with the person responsible.
Capabilities are scoped and tested for your deployment; the workspace demonstrates sample business actions.
Build the team your business needs next.
Bring one process or your wider operating plan. We’ll help you map the roles, connections and controls for an ASAMIA deployment.
Meet SAM · Super Agent Model